ZETA HIRING FRESHERS IN HUGE NUMBERS CLICK TO APPLY

Job Description 

Zeta Interactive is a data-driven marketing technology company that helps leading brands acquire, grow and retain customers. Zeta uses Big Data, advanced analytics and machine learning to power marketing programs for hundreds of Middle Market and Fortune 500 brands. With over 600 employees worldwide, the company is headquartered in New York City, with Centers of Excellence in Silicon Valley, London, and Hyderabad, India, and additional offices in Boston, MA; Boulder, CO;Detroit, MI; Scottsdale, AZ; Middlesbrough and Bristol, UK. Grisaille 


Job Title: Sr. Application Support Engineer 
Shift : US Shift, 24 * 7 support (7:30 PM - 4:30 AM) 
Job Description: The Senior Application Support Engineer will be a very hands-on, senior member of the Technical support team responsible for providing technical assistance to zeta interactive clients and internal business functions. This is a customer-facing role, and requires excellent prioritization, responsiveness, and customer service, along with excellent verbal communication skills. 


Functional Skills and Experiences 
Experience leading technical support teams 
At least 3+ years experience in 24/7 environment providing technical support 
Extensive problem solving and debugging skills 
Experienced in Problem and Incident Management 
Excellent interpersonal and communication skills 
Flexible in working outside of core business hours at short-notice 
Should have excellent written and verbal communication skills 
Experience of managing customers across locations/ geographies is preferred 

Technical Skills and Experiences: 

1. Strong in MySQL/Oracle database and with minimum 2 yrs. of work experience involving DB 
2. Good knowledge on Shell Scripting 
Tomcat 
Web services 
DNS 
DHCP 
WWW 
ROUTER 
IP Classes 
Firewall 

Personal Qualities 
Strong customer service and support focus with a desire to deliver a high quality service 
Self-motivated and highly professional with ability to lead and take ownership and responsibility 
Ability to multi-task, work under pressure and to tight deadlines 
A desire to learn and improve skills and knowledge 
Fast learner, energetic and enthusiastic 
Adaptable and flexible to business demands 
Strong organizational and planning skills 
Positive can-do attitude 
Team player 
Team Handling experience, soft spoken, work oriented, conscientious. 
Good decision making and problem solving skills. 
friendly, reliable, positive and acts appropriately and proactively 


Thanks & Regards 

Prakash Gorjilla 
+91 40 4030 9000 
jgorjilla@zetainteractive.com 
www.zetainteractive.com