Job Description
This Job is eligible for the following work arrangements :Flex Time
A Senior Service Engineer at Microsoft has the ability to read, evaluate, write code/ script and partners with the Software Engineer for designing and maintaining a high quality of service. Service engineers have the ability to develop, deploy, improve service telemetry to understand and improve the end user experience. They lead live site reviews with software engineers and establish predictive analysis techniques to proactively avoid service disruption.
Service engineers understand the services for which they are responsible and enable organization agility by delivering infrastructure and release automation
We are looking for Service Engineers who have experience in running and designing enterprise scale services and resilient platforms, passionate about Live Site Health & reliability, technical depth in cloud platforms, agile development practices and experience in designing & tuning telemetry. This position requires strong collaboration and teamwork across team and organizational boundaries, playing a vital role in engineering services that delight the customer.
RESPONSIBILITIES
Participate and contribute in design, architecture, and code reviews, develop strategies for design, and architect technical services, including end- to- end systems, networks, and platforms.
Ability to read, write, configure/ refactor code and design for end- to- end service telemetry, alerting and self- healing capabilities on point solutions. Scripting skills in PowerShell others.
Proven capability in creation and adoption of Service Engineering Technology Patterns & Practices.
Experience in automating provisioning, configuration and deployment using Microsoft Development Tools to accelerate the delivery process.
Proven capability in developing and implementing tools & plugins to monitor performance, uptime, and availability metrics to help improve quality of services.
Proven experience with automation frameworks, develops data driven test automation scripts and executes performance, load & endurance testing of application services.
Participate & collaborate with software engineering teams to engineer resilient and scalable application & services.
Ability to lead service teams through Live Site Reviews and corrective action plans.
REQUIRED QUALIFICATIONS & COMPETENCIES
Sound problem resolution, judgment, negotiating and decision making skills.
Demonstrated interest in customer advocacy derived from a holistic understanding of the product from the code level to delivery
Creativity and innovation, Fast learner and Drive for results
Methodical approach and attention to detail
PREFERRED, NOT REQUIRED:
- Experience using telemetry to understand throughput, limitations and constraints in a service
- Experience identifying services appropriate for hosting on PaaS and IaaS offerings, as well as migration to internal or external SaaS providers
- Specialized knowledge of software & network components such as CDNs
Salary: Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Software - Application Programming , Maintenance
Role Category:Admin/Maintenance/Security/Datawarehousing
Role:Technical Support Engineer
No comments:
Post a Comment